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We ordered bedroom furniture from them for my daughter's room and after many run arounds with Robert about it taking another 30 days because "we are waiting for the vendor" blah, blah, blah, I canceled the order. When I cancelled my order they never gave us our money. Kept telling us it takes at least 14 days for a refund. After 3 months of this *** we had to get our money back through our credit card company and they fought it out for us.... Read more

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I ordered an entertainment center from Furniture Buzz in May 2011. After numberous calls to them and the shipping company, it did finally arrive after about 4 weeks. Now, we are being sued by the shipping company for the shipping charges, which of course, we already paid to Furniture Buzz. Obviously Robert et al didn't care that the shipping company was not paid since we are the ones liable for the charges!! We are so excited to now pay... Read more

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Good post Zimmy. Another place that you might find the Shippy's is at the Savannah Christin Church where Bob teaches Sunday School to Ptre Schoolers as per this article: http://www.landings.org/picture/april_2010_landings_journal.pdf looks like another wolf in sheeps clothing. As the say the wheels of justice turn slow, but they do turn. It should not be long before the authorities catch up with these modern day carpet baggers its such a shame... Read more

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So yeah, these guys are absolute scammers! Bought almost $1,000.00 worth of office furniture a the start of July. It said it was "in-stock". Of course, after buying, I was told "up to 30 days" for delivery. I did call them several times, and whoever answered the phone was nice at giving me the same BS run around! Coming soon, blah, blah, blah. I too saw that they "went out of business" mid-august, so I immediately called Citibank and did a... Read more

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Purchased a side table from them in May of 2011. Never received the order. Called them twice and was given the same story... "waiting for shipment from the factory, Lane Furniture, and should be in by the end of the month. Orders are taking 45 to 60 business days." Paid by Paypal and their "Protection" is only good for 45 days. After that you're out of luck for a refund. They really played me well. Tried to reach them earlier in the... Read more

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I ordered a dining room set for my daughter's wedding for $3,284.23 on June 20. After calling them repeatedly to check on the order status, I kept getting the run-around and saying that the furniture was on its way. Months later, I learned that the company was shut down. My daughter found this set and wanted me to order from them because it was much cheaper than anywhere else, this should have been the first clue. Now I am trying to file a... Read more

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I ordered $1800 worth of bedroom furniture from furniturebuzz.com and paid for it on my credit card. I waited for three months during which time I inquired and complained many times about how long it was taking, they say it takes 30 days at the most. Finally I canceled my order. They told me no problem and said my money would be returned. My credit card statement arrived and no credit was posted. I just checked their website and it says... Read more

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All complaints here mirror mine, at least they are consisent..has anyone recently received their money back? Robert and Jordan...same people I worked with. I want my money back. Is there any direction to go to try to get money back? I also used paypal and feel paypal is a disappointment as this company knew how to work the minimum 45 day timeline, I complained and it was rejected by paypal. They also sent fake fed ex numbers saying my order... Read more

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on may 16, 2011 ordered a queen panel footboard in the amount of $237.60. told to allow 60 days for delivery after ordering. on about June 6, 2011 , got an email from a Robert Shippy stating that this was discontinued and not longer available thru the manufacturer. Have made mumerous attempts to get a refund and phone calls. Now their website says they have "GONE OUT OF BUSINESS". Paypal states a dispute needs to be filed within 45 days and... Read more

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It has been 19 days since i ordered my desk from Furniture Buzz. I received immediate confirmation numbers and my credit card was billed the next day. They said in their email that the desk was in stock and would deliver immediately. Everything looked professional and I have been waitng for tracking numbers. I tried calling today to find out where my desk is and the outgoing message said they are closed. I tried to contact by going to their... Read more

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